Housemindr
Account and Data Deletion
Use this page to understand the difference between resetting your Housemindr app data and requesting full account and data deletion from Cyberloft.
Option 1: Reset app data with Start Afresh
The in-app Start Afresh option is available in Housemindr Settings. It is designed to reset saved Housemindr setup data so you can rebuild your maintenance plan from the beginning.
Start Afresh can delete or reset app data such as profile setup, onboarding state, personal tasks, rooms, items, custom categories, custom templates, favorites, reminder settings, and reward progress. If you are part of a shared household, Start Afresh may remove you from that household, while shared household records may remain for other valid household members.
Start Afresh does not delete the sign-in account itself. It is not the same as a full account and data deletion request.
Option 2: Request full account and data deletion
To request deletion of your Housemindr account and associated data, email support@housemindr.app with the subject line Delete my Housemindr account.
Cyberloft reviews the request and, once verified, sends secure one-time access to the registered account email. The account holder must then sign in and personally confirm the permanent deletion.
Email from the account address
Send the request from the email address connected to your Housemindr account whenever possible.
Include basic verification details
If you cannot email from the account address, include the sign-in email and any details needed to verify that the account belongs to you.
Complete the secure deletion yourself
After verification, Cyberloft sends a private, time-limited link and one-time code. Sign in with the same Housemindr account, review what will be removed, and personally confirm deletion. Housemindr support never asks you to email your password.
Data covered by a deletion request
- Housemindr app profile data and Firebase-linked account identity where applicable.
- Home onboarding and setup information.
- Personal tasks, rooms, items, recurring schedules, custom categories, custom templates, favorites, and notes associated with your account.
- Expense records, reward progress, gamification events, and related maintenance history associated with your account.
- Household invitations and membership records tied to your account where deletion does not affect other users' valid shared household data.
- Home Asset and Appliance Vault attachment records and cloud-backed files owned by your account, including eligible asset photos, receipts, warranty images, product-label images, and manual files.
- Notification tokens or reminder settings tied to your account where they are stored by Housemindr.
- AI guide inputs and outputs associated with your account where they are stored by Housemindr.
- Account-linked support, moderation, and deletion request records where eligible.
Shared household data
If you are part of a shared household, deleting your account removes your membership and data uniquely tied to you. Home Asset and Appliance attachments owned by your account are removed from surviving shared-household records and their cloud-backed files are deleted. Shared household records that belong to the household rather than uniquely to your account may remain for other valid members. If you are the only member of a household and the household is deleted with your account, its household-scoped cloud attachments are also deleted.
Local task photos and Vault attachments
Housemindr task photos are intended to remain on your device and are not generally uploaded by Housemindr. You can remove local task photos by clearing Housemindr app storage/data on your device or uninstalling the app.
Home Asset and Appliance Vault attachments may also have an optional Premium cloud-backed copy when Cloud Backup was enabled. Those cloud-backed files are included in full account and data deletion as described above.
Data that may be retained
Cyberloft may retain limited records where needed for security, legal compliance, fraud or abuse prevention, dispute handling, backups, operational logs, or accounting. Backup copies may take additional time to expire according to normal backup cycles.
Contact
For account and data deletion requests, email support@housemindr.app with the subject line Delete my Housemindr account.